Samsung Galaxy S23系列 個人訂製手機殼背蓋服務
此產品不包括邊框，需配合Samsung Galaxy S23 系列邊框兩用保護殼使用。
This product is does not include the frame.
It needs to be used with the Samsung Galaxy S23 series Frame Case
CustomMadeCase General Ordering Terms and Conditions:
- Order Confirmation: Customers must place orders through the company's website or designated ordering platform.
- Payment: Customers must pay the full amount or enter a Promo Code/Discount Code before production of the customized product begins.
- Design Approval: Customers must approve the design of the customized product before production starts. The company may provide a draft for customers to review and approve. The use of any vulgar or obscene language is prohibited. Any statements that are harmful, insulting, discriminatory, attacking, hateful, disrespectful, defamatory, obscene, vulgar, offensive, fraudulent, threatening, false, or misleading to any individuals, companies, groups, or countries is prohibited. All images involving portrait rights and copyrights cannot be printed.
- Production Time: The company will provide an estimated production time for the customized product, which is usually 7-10 days. This time frame may be affected by factors such as the complexity of the design, order volume, and material availability.
- Changes or Cancellations: Changes or cancellations of orders may incur additional fees. The company may also have a policy that only allows changes or cancellations within a specified time after the order has been placed.
- Shipping and Delivery: The company will provide an estimated delivery date, which is usually 7-10 days, but this date may be affected by factors such as the customer's location, shipping method, and production time of the customized product. Free shipping and the order are shipped via S.F Locker within Hong Kong, please refer detail https://htm.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_Locker/
- Returns and Refunds: The company may have a policy regarding returns and refunds for customized products. This policy may vary by company or brand, but customized products are usually non-refundable due to their uniqueness and personalization.
Please read and understand the terms and conditions carefully before placing an order for customized products. This will help ensure that customers have a clear understanding of the ordering process and any potential restrictions or limitations. CustomMadeCase reserves the final decision-making power over all terms and conditions.
- The relevant e-Cash Voucher is non-exchangeable for cash and no changes will be given and cannot be redeemed in conjunction with other promotion price or offers.
- The relevant e-Cash Voucher and its QR code can only be used once.
- The relevant e-Cash Voucher is invalid and not replaceable if lost defaced or altered.
- The relevant e-Cash Voucher Expiry date of this e-Coupon : 31 Dec 2023
- All photos are for reference only.
- CSL Mobile Limited is not the supplier of the above Rewards and makes no representation or guarantee as to the quality of the Rewards collected and accepts no liability for any matters arising from or in relation to the same.
- Terms and conditions of CSL Mobile Limited & Custom Made Case shall apply.
- In the event of discrepancy or inconsistency between the English and Chinese versions of these terms and conditions, the Chinese version shall prevail.
- CSL Mobile Limited & Custom Made Case reserve the right to amend the terms and conditions without prior notice. In case of any dispute, the decision of The Club and Go Logistics & Storage and Fairwood Fast Food store shall be final.
- 付款：客戶必須在生產定制產品之前全額支付或輸入Pomo Code / Discount Code。
- 須受香港移動通訊有限公司 及CustomMadeCase 條款及細則約束。
- 有關本條款及細則如有更改，恕不另行通知。如有任何爭議，香港移動通訊有限公司及CustomMadeCase 條款及細則約束保留最終決定權。
Received incorrect/ faulty items?
If you received the wrong product(s) or faulty item(s), or it was damaged during shipping, please Click Here to apply for an exchange.
What items are refundable?
- Within 7 days of receipt of your shipment
- In original condition
- In the original packaging
What items are non-refundable?
- Free gifts or Gift cards
- Item not in its original condition
- Damaged/ missing parts for reasons due to human error
Are there any charges for return?
- There is no charges for return
- Original shipping charges is non-refundable
How do I return?
- To apply return/ exchange, please Click Here
- Enter your order number and email address in the fields above and click "Find your order"
- Follow the screen instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10-20 business days.
Still having questions? Email us at email@example.com with your name, order number and we will get back to you shortly.